Terms & Conditions
1. Acceptance of Terms
By accessing, purchasing, or using services, content, or materials provided by Santiago Consulting Services, you agree to be bound by these Terms & Conditions. YOU MUST BE AT LEAST 18 YEARS OLD TO USE THIS WEBSITE. If you do not agree to these terms, you may not access or use our services.
2. Services Provided
Santiago Consulting Services provides:
- Sales consulting and advisory services
- Go-to-market strategy development
- Sales enablement frameworks and playbooks
- Business and sales intelligence resources
- Digital products, templates and educational materials
All services are provided on a best-effort, advisory basis and do not guarantee specific business, revenue or performance outcomes.
3. No Guarantees or Professional Advice Disclaimer
Santiago Consulting Services does not provide legal, accounting, financial, or compliance advice. All insights, recommendations, and materials are for informational and strategic purposes only.
Clients are responsible for:
- Independent decision-making
- Implementation outcomes
- Compliance with applicable laws and regulations
Results may vary based on execution, market conditions, internal capabilities, and external factors.
4. Payment Terms
- Fees are due in advance unless otherwise agreed in writing.
- Consulting hours are billed based on agreed hourly or package rates.
- Digital products and resources are charged at the time of purchase.
Failure to remit payment may result in service suspension or termination.
5. Refunds & Cancellations
All refunds and cancellations are governed by our:
These policies are incorporated by reference into these Terms & Conditions.
6. Intellectual Property
All content, materials, frameworks, templates, playbooks, methodologies, and documentation provided by Santiago Consulting Services are the exclusive intellectual property of Santiago Consulting Services.
Clients may not:
- Resell
- Repackage
- License
- Distribute
- Share publicly
- Use for derivative commercial products
without prior written consent.
Limited internal use is granted solely for the client’s organization.
7. Confidentiality
Any non-public information shared during consulting engagements is treated as confidential.
Santiago Consulting Services may reference anonymized insights or aggregated learnings for educational or marketing purposes, provided no identifiable client information is disclosed.
8. Limitation of Liability
To the fullest extent permitted by law:
- Santiago Consulting Services is not liable for indirect, incidental, or consequential damages.
- Total liability shall not exceed the amount paid by the client for services rendered.
This includes, but is not limited to:
- Lost revenue
- Lost profits
- Business interruption
- Missed opportunities
9. Client Responsibilities
Clients agree to:
- Provide accurate information
- Participate actively in engagements
- Make timely decisions
- Use provided materials ethically and legally
Failure to meet these responsibilities may limit the effectiveness of services.
10. Termination
Santiago Consulting Services reserves the right to terminate services at its discretion for:
- Non-payment
- Policy violations
- Abusive or unethical behavior
- Misuse of intellectual property
Termination does not entitle the client to refunds for services already rendered.
11. Promotions & Special Offers
Any promotions, discounts, or special offers are subject to:
- Specific terms stated at the time of the offer
- Limited availability
- Modification or termination without notice
Promotions are non-transferable and may not be combined unless explicitly stated.
12. Governing Law
These Terms & Conditions are governed by the laws of the State of Oregon, United States. Any legal action arising from this policy shall be brought exclusively in the state or federal courts located in Oregon.
13. Changes to Terms
Santiago Consulting Services reserves the right to update or modify these Terms & Conditions at any time. Continued use of services after changes constitutes acceptance of the updated terms.
14. Contact Information
For questions regarding this policy, please contact:
Santiago Consulting Services
Email: [email protected]
Call: 503-436-5456
Location: 12725 SW Millikan Way, Ste 300 Beaverton, OR 97005
Santiago Consulting Services
12725 SW Millikan Way, Ste 300 Beaverton, OR 97005
[email protected]
503-436-5456
© 2025-2026 Santiago Consulting Services. All rights reserved.